Updated Frequently

Download the CDAnet Dental Office User Guide for use and training of dental office staff.

Download CDAnet Supported Transaction document for a detailed list of the types of transactions supported by the networks and insurance carriers on CDAnet.

Johnson Inc. conversion to Express Scripts

Johnson Inc. will convert their dental plans to Express Scripts Canada. All electronics claims should continue to be submitted to carrier ID. 627265.

Is it time to renew your CDA Digital ID?

The CDA Digital ID.s are used by ITRANS Claims Service to authenticate dentists when sending e-claims or CDA Secure Send messages. The CDA Digital ID.s was issued for a 3 year period and most dentists will be required to renew them in 2018.

RBC Insurance Address Information to send a Claim Form

September 13, 2017

Please note, when you send your claim form to RBC Insurance via Canada Post, please use the following address:

RBC Insurance Company
Attention: Dental Department
PO Box 1614
Windsor, Ontario N9A 0B9

Change to the dentist payment process Industrial Alliance Financial Group

June 29, 2017

Transactions relating to assigned benefit payments to dentists sent to iA Financial Group will be paid by instream DIRECT PAY, a national provider specializing in secure online services for the dental community and insurers. This new process will be effective on June 30, 2017. There is no change to the electronic claims or dentist assignment processes. Download the PDF file for more information.

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