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If you have any CDA username and password related inquiries or require technical support – call the CDA Practice Support Help Desk at 1‑866‑788‑1212

June 10, 2019

On June 16, 2019, Accerta will change their network provider from instream to TELUS.

What action is required?

Starting June 16, 2019 you will need to ensure that claims being submitted to Accerta are routed through the TELUS network.  Please make the following change in your Practice Management Software.

  • Accerta – Carrier ID (BIN) 311140 - change the setting from “instream” network to “TELUS B” network.

If you are not sure where to make the network setting change, please ask your practice management software vendor.

Claims submitted with the incorrect network will receive an error message “Missing/Invalid Carrier Identification”. 

To ensure that you are fully prepared, go here to read Accerta’s full communication.