Original Version of ITRANS (v1) Retiring in June 2026
As part of CDA’s ongoing efforts to ensure that all dental offices using CDAnet/ITRANS have access to the latest features and benefits, ITRANS v.1 will be officially retired on June 30, 2026.
ITRANS 2.0 (also referred to as the ICD – ITRANS Claims Director) is not only faster and less prone to slowdowns, but it also offers automatic updates. This means that new updates and features can be rapidly made available to all offices, moving forward.
ITRANS is the CDA’s secure service that enables dental offices to submit insurance claims through their practice management software. Since its introduction in 2004, the system has evolved significantly. In 2019, ITRANS 2.0 was launched, providing a higher level of service and offering additional features, such as:
- Smoother Performance: ITRANS 2.0 improves the speed of transactions and is less prone to system slowdowns.
- Automatic carrier updates: Practice management software stays aligned with the latest carrier claim options – no manual updates required. (Available when implemented by the dental software).
- Auto-renewal of CDA Digital IDs: With auto-renewal, CDA Digital ID remains active without manual intervention, saving time and eliminating administrative hassles.
- Streamlined Setup: ITRANS 2.0 installs quickly with fewer configuration requirements, minimizing downtime and ensuring a seamless transition for dental offices.
- Quick Access: The CDA Practice Support application includes the installer for new CDA Digital IDs, quick access to the CDA PSS website (services.cda-adc.ca).
Q&A: ITRANS Version Retirement
A: ITRANS 2.0 offers improved performance and enhanced automation features such as auto-updates and Digital ID renewal. It’s designed to support future CDA innovations like the CDA Practice Support app which is accessed from system tray.
A: Log in to your PSS account, click "ITRANS Claims", and select "View Details" on any transaction. Under the “General” section, the “O/S” field will indicate ITRANS 1, or if you are using ITRANS 2, it will display “Windows/Linux”. If your office has multiple computers used to submit claims, you should verify this information from each workstation.
A: ITRANS 2.0 is a valuable benefit of your membership with your provincial/territorial dental association. You should always keep your software up to date to take advantage of the latest features and security updates.
A: There is no additional charge from CDA to use ITRANS 2.0. However, your dental software vendor may have support costs to assist with the upgrade, depending on your agreement. Please check with your vendor directly.
A: Once ITRANS 1 is retired, claims can only be sent with ITRANS 2.0. To avoid any disruption, you must upgrade to ITRANS 2.0 before the deadline.
