July 26, 2018

On July 21 2018, Equitable Life of Canada will be upgrading their systems to begin processing claims in real-time using CDAnet version 4. This means you will receive an immediate response for predeterminations, claims and reversals.

Equitable Life claim system will be temporarily unavailable for claim processing on Saturday, July 21, 2018 and will resume on Monday, July 23, 2018.

What action is required?

On July 21, 2018, the following settings in your Practice Management System for Equitable Life – Carrier ID (BIN) 000029 will need to be updated:

  • Change from CDAnet version 2 to version 4
  • Change from TELUS “A” network to TELUS “B” network.

To ensure that you are fully prepared, go here to read Equitable Life of Canada’s full communication.