October 20, 2014
CDAnet™ Transactions Submitted to Medavie Blue Cross

All electronic claims for clients of Veterans Affairs Canada (VAC) must be submitted using Medavie Blue Cross's group/policy #000200 and section 000 (Download the PDF file).

September 15, 2014
Medavie Blue Cross Upgrading to CDAnet version 4.

Effective October 20, 2014, Medavie Blue Cross will be upgrading to CDAnet version 4 and new transaction types will be available. These changes apply to Veterans Affairs Canada (VAC) and Medavie Blue Cross Group and Individual customers. (The West version is applicable to dentists in Manitoba, Saskatchewan, Alberta, BC and the North; The East version is applicable to dentists in Ontario and east).

July 2, 2014
Sun Life dental adjudication system now supports CDAnet version 4 messaging standards

The Sun Life dental adjudication system will now follow version 4 of the CDAnet/Réseau ACDQ messaging standards and it will maintain its unique identification number/carrier number, 000016. Download the PDF file for details.

June 24, 2014
New mailing address when sending health and dental claim forms to Manulife by courier

Manulife's mail processing centre has moved. Use the new address, when you send claim forms to Manulife by courier (Download the PDF file).

May 28, 2014
Industrial Alliance – Higher volume of rejected claims

Industrial Alliance is experiencing a higher volume of rejected claims. Before submitting an electronic claim to Industrial Alliance, please ensure that the patient's group number, certificate number and date of birth are accurate. Download the file for details.

May 27, 2014
Canada's Anti-Spam Legislation - What Does it Mean for Dental Practices?

Find information on Canada's Anti-Spam Legislation (CASL) which will come into force on July 1, 2014.

January 13, 2014
Disabling of UA Local 46 (Carrier ID 000115) from CDAnet

Following the request from The McAteer Group of Companies to disable UA Local 46 (Carrier ID 000115, Policy UA46), CDAnet has removed this plan from the Continovation Services Inc. (ITRANS) network list of active CDAnet carriers, effective immediately.

An updated Supported Transaction file detailing the active CDAnet networks and carriers is available to download (Download the PDF file). If applicable, CDAnet offices should update their software system to reflect this change and should contact their software vendor if any assistance is required.

September 18, 2013
Getting Error Messages for Manulife Financial Claims?

Find information on the 2 active Manulife Financial Carrier Identification Numbers (sometimes called BINs). Download the PDF file for details.

May 1, 2013
La Survivance /LS Mutual Announces name change to Humania Assurance Inc.

La Survivance has announced a change to its corporate image. La Survivance / LS Mutual became Humania Assurance Inc., effective May 1, 2013. Download the PDF file for details. This name change does not affect any plan information such as group numbers and certificate numbers.

March 20, 2013
Decommissioning of MANULIFE Aetna/Maritime Carrier Identification Numbers

Beginning April 14, 2013, claims for dental services submitted using the Carrier Identification Numbers 610070 and 000034 will no longer be accepted by Manulife Financial and TELUS Health Solutions. Download the PDF file for details.

February 6, 2013
Great-West Life to Provide Pre-Determination EOBs to Plan Members Only

Great West Life has advised CDA that starting in March 2013, Great-West will no longer send copies of pre-determination Explanation of Benefits (EOB) to dental offices. The pre-determination EOBs will be sent to the benefit plan members only.

October 12, 2012
Medavie Blue Cross Introduces New ID Card

As of September 17, 2012, Medavie Blue Cross will begin introducing a new two-sided plastic identification card, similar to those used for banking. The new card design will be provided to new Medavie Blue Cross members as well as to any existing member requiring a change in their current ID card information such as name or dependent status.

November 16, 2011
Professional Incorporation and the Unique Identification Number – Changes effective December 15, 2011.

There has been a long-standing practice related to CDAnet and e-claims where a dentist's Unique Identification Number (UIN) would reflect whether the dentist is professionally incorporated or not. Maintaining this process meant that when a dentist became incorporated after having subscribed to CDAnet, the UIN would have to be changed. This change often resulted in disruption for sending claims for a week or two until all the systems involved were updated with the new UIN.

When this process was originally implemented it was anticipated this would be useful information for processing claims. However, a recent survey of all the provincial dental associations, regulators and insurance carriers has found that this information is not used for claims processing, and there is no longer a need for the UIN to reflect the incorporation status of a dentist.

For this reason, effective December 15, 2011, CDAnet will no longer change the UIN to reflect incorporation status, and will remove the dentist incorporation status from the CDAnet subscription agreement. All existing UINs will remain as they are as of December 15th. UINs that currently begin with a "5" or "6" to reflect incorporation will remain as they are to avoid the disruption of changing them. Going forward, new UINs will not begin with either a "5" or "6". This change in procedure at CDAnet does not require any changes in dental offices with the exception that when a dentist becomes incorporated, there is no longer a need to inform CDAnet.

May 25, 2011
ESI Canada
Information from ESI Canada Regarding Impact of Possible Postal Strike. Download the PDF file for details.

April 18, 2011
Equitable Life has enhanced its dental claims submission process

Equitable Life has recently enhanced its dental claims submission process by introducing dedicated postal boxes and email addresses. Please use this mailing address in your correspondence with Equitable Life.

Equitable Life of Canada
Group Dental Claims Department
One Westmount Road North
P.O.Box 1605 Stn. Waterloo
Waterloo, Ontario
N2J 0A8

Email: group-dental-claims@equitable.ca or fax toll-free to 1 888 505 4373

January 17, 2011
Interim Federal Health Program (IFHP)

Medavie Blue Cross is administering the Interim Federal Health Program (IFHP) across Canada, effective January 17, 2011. Downloadthe PDF file for details.

January 17, 2011
Nova Scotia Medical Services Insurance (MSI) and Nova Scotia Department of Community Services (ESIA) (Employment Support and Income Assistance) electronic dental claims with Quikcard.

Quikcard is accepting electronic dental claims for the Nova Scotia Medical Services Insurance Plan (MSI) and the Nova Scotia Department of Community Services Plan (ESIA). Download the PDF file for details.

July 14, 2010
Updated CDAnet Subscription Agreement now in use and CDAnet subscription process has changed

The CDAnet Subscription Agreement dentists complete to access CDAnet services has been updated. Dental offices are asked to discard any blank copies of the previous form and use the revised version that can be downloaded here, or received by fax via the automated Faxback system available at 1-800-267-9701.

The CDAnet subscription process has been changed and dentists are now required to complete an agreement for each office from which they are sending claims and they must sign the agreement.

April 15, 2010
AGA Financial Group (AGA) and Groupe Cloutier launched real time adjudication.

AGA Financial Group and Groupe Cloutier, administrators for dental claims, launched real-time adjudication for dental claims on December 1, 2009. Download PDF files below for details.

February 22, 2010
CDAnet Version 3 Shut Down

As of February 22nd, Pacific Blue Cross (PBC) no longer accepts CDAnet version 3 CDAnet messages. PBC now accepts messages in the CDAnet version 4.03 format.