Subscribe to CDAnet
Subscribing to CDAnet provides you and your patients with an efficient method of sending information to insurance carriers and reduces the turnaround time for claim payment. The following information explains how you can subscribe to CDAnet and outlines the software and office equipment requirements for processing electronic claims.
Download CDAnet Dental Office User Guide (PDF 1.6 MB)
You can forward dental claims by:
A modem telephone line
OR
An internet connection (ITRANSTM)
How to Subscribe
Subscription Options
About the CDAnet Subscription Agreement
Dental Office Update
Contact a CDAnet Service Representative
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Are You a Denturist?
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Electronic claims are now available for denturists. Please see www.dacnet.ca for more information.
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How to Subscribe to CDAnet
To process claims electronically using the CDAnet message standards, you will need:
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To be a member of the Canadian Dental Association or the Ontario Dental Association.
Join CDA Now
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To select a communication method:
- Modem and telephone line (a dedicated line is recommended). Contact your local telephone company for more information on installing a telephone line. Modems should be purchased in consultation with the software vendor you chose to ensure optimal communication to insurance carriers and carrier networks.
- Internet connection. Contact your local Internet supplier for more information on what Internet option works best for your practice. Refer to the software vendor you chose for assistance.
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To purchase and install CDAnet certified practice management software. This software is the interface from which you will submit claims electronically and must be purchased before you subscribe to CDAnet.
- To purchase a CDAnet certified software package that transmits via a modem and telephone line, contact a CDAnet certified vendor.
- To purchase a CDAnet certified software package that transmits via the Internet, contact an ITRANS ready software vendor
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A computer system - Refer to the software vendor, or an IT consultant, for direction on the appropriate system for your practice. Do not forget to incorporate security measures on your system (Firewalls, Anti-Virus software, etc.)
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To subscribe to CDAnet. Every dentist in your office who treats patients must subscribe to CDAnet and must read and accept the CDAnet Subscription Agreement.
- Once your application is processed, you will receive a CDAnet Subscription Information Letter, which will include your CDAnet start date, CDAnet identification number, and CDAnet office number(s).
- Note: Insurance carriers and networks require 2-3 weeks to set up your CDAnet account, therefore, you will not be able to submit electronic claims until your designated start date.
- To transmit your dental claims via ITRANS you will also be required to complete an ITRANS Claims Service Enrollment Form.
- Once your enrollement is processed, you will receive your ITRANS Digital Certificate Letter in the mail.
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Subscription Options
| Subscribe Online to CDAnet |
| The online subscription form is a quick and convenient way to subscribe to CDAnet, particularly if you practise in more than one province and/or intend to submit claims from more than one office. |
[ Subscribe Online Now >> ]
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Subscribe by Regular Mail or Fax
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Download and complete the CDAnet Subscription Agreement applicable to the province where you practise. For example, if you practise in Ontario AND Quebec, you must submit a subscription form for each province.
Note: If you would like to submit claims from more than one dental office, you must complete a separate subscription agreement for each office location. |
About the CDAnet Subscription Agreement
In Canada, CDAnet is provided without charge to dentists who are members of CDA or the Ontario Dental Association. The CDAnet Subscription Agreement details the terms and conditions regarding your application for, and the terms and conditions regarding your use of, CDAnet.
Every dentist in your office who plans to submit claims in his or her name must read and accept these terms and conditions before accessing CDAnet.
For your convenience, a copy of this agreement is provided for your review.
CDAnet Subscription Agreement (PDF 78 KB)
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Dental Office Update
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Dental Office Update
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The Dental Office Update form (PDF 60 KB) is used to:
- update the address of a CDAnet office;
- notify CDAnet that a dentist has, or will be, leaving your office;
- notify CDAnet of the incorporation of a dentist; and,
- to notify CDAnet of a change of software vendor in a dental office.
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These documents are published in Adobe Reader format. If you do not have an Acrobat Reader, you may obtain one, free of charge, by clicking on the image below and following the download instructions.

www.adobe.com
For more information contact:
CDAnet Service Representative
Tel: 1-800-267-9701
Fax: (613) 523-7070
Email: cdanetservice@cda-adc.ca
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