CDA Essentials 2017 • Volume 4 • Issue 7

13 Issue 7 | 2017 | CDA at W ork So happy to see your article about dogs in the office. (Volume 4, Issue 5, p. 24). Bruce, my chihuahua, has been coming to work for five years now. He takes his job very seriously. Patients adore him and often confirm he will be at work when booking their appointments. Dr. Teri Norfolk Comox, British Columbia Reader Response: Something toChewOn 2017 • Volume 4 • Issue 5 We love to hear from our readers— the dentists of Canada. Please send us your comments or feedback on any articles that you’ve read in the magazine, or let us know what you would like to see in future editions. Please email or call 1-855-716-2747 . Questions? Visit to learn more about your options for switching from a modem to the Internet. Or call the Help Desk : 1-866-788-1212 Don't miss the modem deadline! You will only be able to transmit claims to most insurance carriers using a phone modem until December 15, 2017 . This deadline for modem retirement affects claims for Great West Life, Sun Life, Manulife, NIHB, Desjardins and other claims transmitted through the TELUS Health network and Alberta Blue Cross. If your office uses a phone modem for dental benefit claims transmission, you must transition to ITRANS before December 15, 2017. You will have to submit claims manually by mail, if you have not converted to ITRANS by the deadline.