September 24, 2013  


This bulletin updates you on the 3 components of JCDA Oasis

Oasis Discussions
Oasis Help


What are the most common malpractice insurance claim issues?

Check out the first post by our most recent contributor CDSPI on the most common malpractice insurance claims. CDSPI focuses on helping dental professionals successfully reach their goals by providing financial planning solutions and other support services.

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CDA Knowledge Networks News (KNN)!

Make sure you keep up to date about important new developments in the world of dentistry. Read the latest News Bites from CDA Knowledge Networks here


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Marketing: where to begin?

This summary is based on the article published in Dental Economics: Marketing-where to begin? (August 2013)

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What should you tell your patient about quitting smoking?

This fact sheet is courtesy of the Centers for Disease Control and Prevention: Smoking and Tobacco Use

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Practice leader: how do you build a good team?

This summary is based on the article published in Dental Economics: Leading the practice team to success (August 2013)

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What is a safe level of mercury due to dental amalgam? A Canadian descriptive study

This summary is based on the study published in the BMC Oral Health journal: Dental amalgam and urinary mercury concentrations: a descriptive study

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What is the continuum of behaviour guidance?

This is a summary of the article published in the Dental Clinics of North America: The continuum of behaviour guidance (January 2013)

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The following urgent care scenarios and medical conditions have been added to Oasis Help:

Urgent care scenarios

Medical Conditions



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Maintaining Perspective on Third Molar Extraction
Dr. Julia C. Boughner

Extraction of asymptomatic impacted third molars, or wisdom teeth, is a common procedure for Canadian patients, yet debate persists about whether their removal is necessary. Read more.


Helping the Lac-M├ęgantic Community Grieve

Everything changed for the citizens of Lac-M├ęgantic, Quebec, on July 6. In the early morning hours, a train from the Montreal, Maine & Atlantic Railway Corporation derailed in the middle of downtown, causing a convoy of tank cars full of crude oil to explode. The resulting fire destroyed the very heart of the small municipality, and killed 47 people. In the days and weeks following the tragedy, a team of 5 Quebec odontologists offered its expertise to the process of identifying the charred bodies of the victims. Read more.


Getting Error Messages for Manulife Financial Claims?

Has your office received error messages when submitting patient claims to Manulife Financial? Make sure your office team is aware of the 2 active Carrier Identification Numbers (sometimes called BIN numbers) for Manulife Financial. Read more.


Visit our Oasis Discussions website to submit the most critical questions relating to your everyday practice. Or, call our toll-free line at 1-855-71-OASIS and leave us a message with your questions. We welcome a broad range of questions about diagnosis and treatment, techniques, materials, instruments, and devices or therapeutic agents. We encourage you to send us your questions as they arise.

Our goal is to have JCDA Expert panellists answer your questions as quickly as possible and share them through our various channels of knowledge translation.

You can help: Please send us the most common restorative emergency scenarios to which you need answers at 

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Disclaimer: JCDA Oasis supports clinical decisions; however, it does not provide medical advice, diagnosis or treatment. JCDA Oasis is intended to serve as a rapidly accessible, initial clinical reference resource and not as a complete reference resource. All statements of opinion and supposed fact are published on the authority of the author who submits them and do not necessarily express the views of the Canadian Dental Association. The editor reserves the right to edit all copy submitted to JCDA Oasis. Publication of an advertisement does not necessarily imply that the Canadian Dental Association agrees with or supports the claims therein. Furthermore, CDA is not responsible for typographical errors, grammatical errors, misspelled words or syntax that is unclear, or for errors in translations. CDA's Website Privacy Policy applies to this email communication.

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