Electronic Transmission of Dental Benefit Claims

Important Notice - New Deadline


Telephone Modem Support Discontinued

This notice affects dental offices that use a telephone modem to transmit CDAnet dental claims. Telus Health and Alberta Blue Cross have extended the date to accept dental benefit claims by telephone modem until December 15, 2017.

After December 15th, TELUS Health and Alberta Blue Cross will no longer accept CDAnet dental claims transmitted to them with a telephone modem. This means dental offices that wish to transmit claims to the insurance companies on the TELUS Health networks (see list here) and/or Alberta Blue Cross, will have to adopt an Internet method for transmitting claims. Click here for more information.

For 25 years dentists in Canada have been helping patients submit their dental benefit claims with CDAnet. CDAnet is not a network—it is a set of coordinated activities between CDA and dental benefit claims processors that create a common language and set of processes for the seamless electronic transmission of dental benefit claims. CDAnet also enables the immediate processing of the claims by claims processors so patients know what portion of the dental fees will be reimbursed under their dental plan while still at the dental office.

CDAnet is a service available only to dentists who are members of their provincial/territorial dental association, or in Quebec, dentists who are members of CDA. Member dentists subscribe to CDAnet at no additional fee. A subscription is required for each office a dentist practices in. With this subscription in place, CDAnet Claims Processors—the insurance companies who accept CDAnet claims—are authorized to accept electronic CDAnet claims from the dentist at that office.

Subscribe to CDAnet
A dentist must complete a CDAnet Subscription Agreement for each office that claims will be sent from. To begin sending claims from an office, download the appropriate agreement below, read it in full, and complete the form.


Request a Change to Unique Identification Number (UIN)
A dentist has a UIN for each province of licensure. The Unique Identification Number (UIN) changes when a dentist becomes a certified specialist, or there is a change to license status. Once the UIN is changed, all CDAnet offices must update their software with the updated UIN.

Request a change to my UIN


Update Office Information
Use this form to inform CDAnet of:

  • Changes in office details (phone, fax, email)
  • An office moving or closing (there will no longer be a dental office at the location)
  • Dentist registered with the office who is no longer sending claims from the office

Update Dental Office Information


Links


Contact CDA
Practice Support Services Help Desk: 1-866-788-1212
Monday – Friday from 7:30 AM to 8:00 PM Eastern Standard Time
Email: cdanet@cda-adc.ca
Fax: 1-613-523-7070